| Step 1: | Go to Start, Settings, Control Panel and double click on Internet Options. |
| Step 2: |
On the General tab,
click Delete Files. |
| Step 3: |
Place a Check in Delete offline content and click OK. This may take several minutes, depending on how large the Internet file cache is.
|
| Step 4: |
Go to the Connection tab and click on LAN Settings.
|
| Step 5: |
Make sure that all boxes are unchecked in the window. Click OK.
|
|
If
you are still having problems, try the following:
|
|
| Step 1: | Remove any @Home software that may have been installed. This can be done by going to Start, Settings, Control Panel, Add/Remove Programs. Once all @Home software has been removed [if applicable], restart the computer. |
| Step 2: |
Upon restart, go to Start, Run, and type in regsvr32 /u ahiehelp.dll and press enter.
NOTE: A message will appear that this has been completed successfully if the file is present on the hard drive even after the @Home software removal. If the file is not present, an error message will appear that this operation has failed. |
| Step 3: |
To clear any other @Home
browser modifications, such as the spinning @Home ball in the upper
right hand corner, use the following command. This must be typed exactly
as shown, and is Case Sensitive. |
