Q. Under Windows 98(Second Edition), my system could not recognize the SOHOware USB NIC and could not install it successfully.

A.

1. If the Windows 98 (Second Edition) system could not recognize your SOHOware USB NIC at the instant you plug it onto your PC, please be patient and wait at least 30 seconds. Plug and Play operation in Windows can sometimes take up to 30 seconds or so between apparent activities. (All USB device have the same situation.)
2. Please check your BIOS setting. Although you are running the Windows 98 (Second Edition), you still need to enable the USB function in PC's BIOS.
3. Under Windows 98 (Second Edition), the system will hang (no response) when connecting the SOHOware USB NIC. There may be something wrong with your USB support component. Try updating the BIOS.
4. Right-click "My Computer" and choose "Properties/Device Manager". Check if the Windows installs the SOHOware USB NIC as an "Unknown Device". Select the Unknown Device and click Remove. Reinstall the SOHOware USB NIC.
5. If the SOHOware USB NIC is connected to the BUS-POWERED hub, it might not work. The SOHOware USB NIC is a bus-powered product. Current versions are considered high power devices (that is, they consume more than 100 mA when in operating mode). Thus, they cannot be used downstream of bus-powered hubs, which deliver only 100 MA per port.
6. If you replace the SOHOware USB NIC with a new one, it would not work. Because each SOHOware USB NIC has a unique encoded Ethernet identifier. Unplugging a SOHOware USB NIC from the Windows machine and plugging a different one into the same port will cause a problem in the protocol software. The original device should first be completely uninstalled.

N.B. Check if the machine has a USB controller that does not meet USB 1.1 standards. Data corruption will result if a low speed USB device (joystick, mouse, keyboard, etc.) and a high speed USB device (printer, scanner, Zip drive, LAN adapter, etc.) are combined on this controller.